The KanCare Ombudsman Volunteer Program will have trained volunteers answering calls and meeting with people in the office who have questions about KanCare. They will be able to answer Medicaid questions, help resolve problems and refer members to resources. The program will start in the more urban areas of Kansas (Kansas City Metro and Wichita) and future areas will be added as indicated by need.
All applicants for the KanCare Ombudsman Volunteer Program must complete and sign the application and the background check forms when applying to the program. If a person with a disability requires auxiliary aides and services when completing this application, please contact the KanCare Volunteer Ombudsman’s office to make that request at 785-296-6270
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Declaration:
I declare that the information provided and statements made in this application are true and complete to the best of my knowledge and belief. I also declare that I understand that the purpose of the training I receive as a KanCare Ombudsman Volunteer is to provide services free to charge of people with Medicaid and is not to be used for my personal or professional gain.
For questions about filling out the background check forms call Kerrie Bacon at 785-296-6270.
This is what you can expect to happen next:
- The Volunteer Coordinator will review your application then call you to set up an interview.
- If the volunteer service position is a good fit for both the volunteer and the KanCare Ombudsman office, a background check will be completed next.
- Once you have passed the background check, you will receive information for the initial training and a schedule of the training sessions.