Volunteer Program Online Application

The KanCare Ombudsman Volunteer Program trains volunteers to answer calls and meet with people in the office who have questions about KanCare. They will be able to answer Medicaid questions, help resolve problems and refer members to resources. The program is seeking volunteers in the Kansas City Metro area.

All applicants for the KanCare Ombudsman Volunteer Program must complete and sign the application and the background check forms when applying to the program. If a person with a disability requires auxiliary aides and services when completing this application, please contact the KanCare Volunteer Ombudsman’s office to make that request at 785-296-6270.


Fluent in any language other than English?

Are you a college student?

Are you employed?

If "no," enter N/A
If "no," enter N/A
Are you or have you been affiliated with any of the following organizations or companies? Are you in or have been in a relationship with any of the following? Are you or have you ever been employed as any of the following? Check all that apply.


I declare that the information provided and statements made in this application are true and complete to the best of my knowledge and belief. I also declare that I understand that the purpose of the training I receive as a KanCare Ombudsman Volunteer is to provide services free to charge of people with Medicaid and is not to be used for my personal or professional gain.

Type full name
For questions about filling out the background check forms call Carolyn Coyn, Volunteer Coordinator at 913-942-3248.

This is what you can expect to happen next:

  • The Volunteer Coordinator will review your application then call you to set up an interview.
  • If the volunteer service position is a good fit for both the volunteer and the KanCare Ombudsman office, a background check will be completed next.
  • Once you have passed the background check, you will receive information for the initial training and a schedule of the training sessions.