KanCare Updates

New KanCare Communications Tool Enhances
Member Notifications   

KanCare has launched a new communications tool to communicate more effectively with KanCare members. The tool allows KanCare to text, call and email members with notifications that a review has been sent, review reminders and reminders to update their contact information, and other important updates. Messages are sent to members who have opted in to receive texts, calls and email. Members can opt in through the Medical Consumer Self-Service Portal (SSP). Videos are available for instructions on signing up for the SSP


KDHE announces KanCare Managed
Care Organizations Contracts

KDHE has selected three managed care organizations (MCOs) to serve the Kansas Medicaid program, known as KanCare, from January 1, 2025, to December 31, 2027: Sunflower Health Plan, United Healthcare Community Plan, and Healthy Blue. At this time, current KanCare members do not need to take any action. Members who are currently enrolled in the MCO that was not selected will be contacted soon about their options to select another MCO.

Press Release

Attention KanCare Enrollees

KanCare renewals are coming. Make sure the KanCare Clearinghouse has your most current contact information. Click the red chat bubble in the lower right of your screen or call 1-800-792-4884 and give the Clearinghouse your updated address, phone number or any other contact information that has recently changed. Doing this will help the KanCare Clearinghouse contact you when your renewal is due and may help you avoid a gap in coverage.

More Medicaid renewal information and resources.

Sign up for the Kansas Medical Consumer Self-Service Portal and link your medical case to see your benefits, complete a renewal and report changes. You must link your medical case to your self-service account to use the portal. Requests to link medical cases to self-service accounts are reviewed by KanCare eligibility workers before being approved. 

For more instructions, watch the how-to videos or read instructions for the self-service portal (SSP). 

KanCare may be reaching out to you soon about your health coverage by text, phone call, email or mail. Following reports of fake texts and calls to Medicaid members in other states, KanCare reminds you that Kansas Medicaid will never charge you to enroll or reenroll in KanCare. KanCare will never threaten you or your family or ask for credit or debit card information. 

Scammers might pretend to be from a real organization or a government agency. They can use phone, text or email to try to steal money or something of value from you. 

If anyone claiming to be with KanCare contacts you and: 

  1. threatens you or your family, 
  2. asks for your credit or debit card information 
  3. warns of legal action, 
  4. demands or requests immediate payment, 
  5. requires payment by gift card, prepaid gift card, internet currency or by mailing cash, 
  6. pressures you for personal information
  7. requests secrecy, 
  8. threatens to seize your bank account, and/or
  9. tries to gain your trust by providing fake "documentation," false "evidence" or the name of a real government official, 

that person may be trying to scam you. Hang up, don't answer the text or email, and call 1-800-792-4884. 

KanCare Quality Dashboard

OneCare Kansas

OneCare Kansas logoHelping people live healthier lives by integrating and coordinating services and supports to treat the
“whole-person” across the lifespan.

Member Information
Provider Information
OCK Provider Map

OneCare Kansas Newsletter - June 2024

Sign up to receive the OneCare Kansas newsletter or to access your subscriber preferences. 

OCK Providers, please see the FAQ section and a special note in the August 2022 OCK newsletter pertaining to CCBHCs and OCK.


Medical Care Advisory Committee (MCAC) 

Date: March 20, 2024
Time: 10:30 am – 12:30 pm
In-person meeting with virtual option

Join Zoom Meeting

Meeting ID: 810 1375 2587

Passcode: 411941

Date: June 19, 2024
Time: 10:30 am – 12:30 pm

Join Zoom Meeting

Meeting ID: 810 1375 2587

Passcode: 411941

Date: September 18, 2024
Time: 10:30 am – 12:30 pm
In-person meeting with virtual option

Join Zoom Meeting

Meeting ID: 810 1375 2587

Passcode: 411941

Date: December 11, 2024
Time: 10:30 am – 12:30 pm

Join Zoom Meeting

Meeting ID: 810 1375 2587

Passcode: 411941

 KanCare Advisory Council Meeting (Q3)

Date: December 14, 2023
Time: 2:00 - 3:00 p.m.

Join Zoom Meeting

Meeting ID: 828 2183 5365
Passcode: 195755
+1 312 626 6799 US (Chicago)

KanCare Public Forum Meeting 

Date: December 14, 2023 
3:00 p.m. - 4:00 p.m.

Join Zoom Meeting

Meeting ID: 845 1326 8042
Passcode: 318869
+1 312 626 6799 US (Chicago)

2022 Annual Report

Bethell HCBS and KanCare Oversight Committee 

Bethell Joint Committee on HCBS and KanCare Oversight
October 11 and 12, 2023
9:00 a.m. 
State Capitol, Room 112-N
When it becomes available, it can be found on the Committee page.
For those wishing to testify, contact Elizabeth Cohn at elizabeth.cohn@klrd.ks.gov or 785-296-4408.

KanCare Final Evaluation Report 2013-2018

This is the final report on the evaluation results of the KanCare Demonstration implemented over a six-year period (January 2013 through December 2018) completed by KFMC External Quality Review Organization for KanCare.
All three managed care organizations operate Dual Eligible Special Needs Plans (D-SNPs) in our State. DSNPs enroll individuals who are entitled to both Medicare and medical assistance from a state plan under Medicaid. The State exempts the following D-SNPs from external quality review per 42 C.F.R. 438.362 beginning in 2019: 
Aetna - Aetna Medicare Assure, Coventry
Sunflower – WellCare Dual Access, WellCare Dual Liberty
UnitedHealthcare – UnitedHealthcare of Wisconsin