Benefits & Services

KanCare offers basic medical services for all eligible members. Some of the services in KanCare include:
  • Doctor’s office visits
  • Vaccines and check-ups
  • Hospital services
  • Blood work and lab services
  • Pharmacy and prescription drugs
  • Eye doctor visits
  • Behavioral health services
  • Dental care for children
  • Dental care for adults (periodontal care, silver diamine fluoride treatments and some restorative procedures)
  • Transportation to medical appointments
  • Home and community based services.
  • Nursing facility services
  • Heart and lung transplants for adults
  • Weight-loss surgery
  • Value-added services (each of the 3 managed care companies offer their own special benefits for joining)
  • More...

Transition of Care

If you currently have a doctor you would like to continue seeing, you may want to consider checking with the three health plans below to see if your doctor accepts that plan’s coverage.

CLICK ON AN IMAGE BELOW TO LEARN MORE. As a KanCare member you will select a plan with one of the companies listed.

Aetna - Logo 2019


Sunflower Health Plan Logo


United Health Care minilogo


Health Plan Highlights

Look at the highlighted services below to compare additional services each plan offers. All physical, mental, and substance abuse services are the same in each MCO. The links below shows extra services you can receive in KanCare. Please contact your MCO by phone or the MCO website for additional details related to the value added services.

Selecting & Changing an MCO:
Fact Sheet
2024 Enrollment Packet Information:
   Enrollment Booklets: 
      Enrollment Booklet English
      Enrollment Booklet Spanish
   Value Added Benefits Information in Enrollment Packet:
      Value Added Benefits Information English
      Value Added Benefits Information Spanish
   Updated Value Added Benefits Information:
       Updated Value Added Benefits Information English
       Updated Value Added Benefits Information Spanish      
   MCO Flyers:
          Aetna Informational Flyer English
          Aetna Informational Flyer Spanish
       Sunflower Health Plan:
          Sunflower Health Plan Informational Flyer English
          Sunflower Health Plan Informational Flyer Spanish
       United Healthcare:
          United Healthcare Informational Flyer English
          United Healthcare Informational Flyer Spanish

Keeping Your Same Providers in KanCare

  • No.  In an emergency, go to the nearest hospital emergency room.  All hospitals with emergency rooms will see anyone in an emergency situation.
  • The health plan will check to make sure another special doctor is in their network first.  If there is not, they will help you see the doctor you need.  As long as the health plan approves you seeing the special doctor, you will not pay anything.
  • No.
  • Yes, they might.  We want doctors and others to sign up with all three health plans.  If your providers are not in network, some of those providers could be paid 90% of the approved KanCare rates.
  • No
  • You should choose a MCO that your providers, including your nursing home accept.

Family Mobile Crisis Helpline

In October 2021, the Department for Children and Families (DCF), launched our Family Mobile Crisis Helpline through Carelon.  The helpline ensures Kansas children and young adults between 0-20 have access to a centralized comprehensive crisis system that anticipates their needs and provides recovery-focused interventions in all phases of the crisis continuum.  The crisis is defined by the person calling and includes on-the-phone or in-person rapid community-based mobile crisis intervention services.  The helpline provides 24 hour a day, seven days a week access to assessment and screening, and up to eight weeks of stabilization services and connection to community-based referrals and services.  

Kansas Department for Children and Families Family Mobile Crisis Helpline
Services are available for all Kansans 20 years old or younger, including anyone in foster care or formerly in foster care.
DCF Mobile Crisis Helpline Phone