Phone: 1-855-643-8180
Relay: 711
Email: Kancare.ombudsman@ks.gov
Website: www.KanCareOmbudsman.ks.gov
KanCare Ombudsman
Do you have questions about Kansas Medicaid or KanCare? Need help?
Kansas Medicaid, known as KanCare, can be hard to understand. The KanCare Ombudsman office can help with:
- Answers to questions
- Resolving issues
- Understanding letters from KanCare
- Responding when you disagree with a decision or change
- Completing an application or renewal
- Filing a complaint (grievance)
- Filing an appeal or fair hearing
- Learning about in-home services also called Home and Community Based Services (HCBS)