Town halls give you a chance to learn more, but you'll also attend formal training sessions.
All training session are virtual and accessed through Xchange, the AuthentiCare learning management system (LMS).
After
registering for Xchange, you'll receive an email notifying you of your approved registration. Then you can
log into Xchange. Live training sessions can be accessed through the Events Calendar.
Mobile application training from 10 a.m. to 11 a.m. central time for each session.
- September 6, 2023
- October 4, 2023
- November 1, 2023
- December 6, 2023
This training session is meant to help agency administrators learn how to set up and teach workers to use the AuthentiCare 2.0 mobile app for checking in and out..
Live Q&A session from 10 a.m. to 11 a.m. central time for each session.
- August 16, 2023
- September 20, 2023
- October 18, 2023
- November 15, 2023
- December 20, 2023
In this session, we'll go over AuthentiCare announcements that were already communicated through email. Agency administrators can also bring AuthentiCare questions to the group and get them answered.
Non-waiver mental health attendant care training from 9 a.m. to 10 a.m. central time for each session.
- September 5, 2023
- September 6, 2023
- September 12, 2023
This training session is meant for Community Mental Health Centers (CMHCs). It will cover new AuthentiCare functionality in relation to non-waiver Mental Health Attendant Care, such as importing client information into AuthentiCare.
This training is for agencies that provide Home Health services and are new to AuthentiCare and EVV. This training will walk providers through how AuthentiCare works including registering users, setting up workers and clients, making claims, reporting, billing, and more.
- Monday, October 30, 2023, 9:00 to 12 p.m. CT
- Wednesday, November 1, 2023, 1 p.m. to 4 p.m. CT
- Monday, November 6, 2023, 9:00 to 12 p.m. CT
- Wednesday, November 8, 2023, 1 p.m. to 4 p.m. CT
- Monday, November 13, 2023, 9 a.m. to 12 p.m. CT
- Monday, November 20, 2023, 9 a.m. to 12 p.m. CT
- Wednesday, November 29, 2023, 1 p.m. to 4 p.m. CT