KanCare Grievances

The Managed Care Grievance Process is for KanCare members who are currently receiving services. Those grievances are filed with a managed care organization (MCO).

MCO Grievance Process

  • What is a managed care grievance?

  • How do I submit a managed care grievance?

  • Is there a deadline for filing a managed care member grievance?

  • What happens once a managed care grievance has been submitted?