Benefits & Services

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KanCare offers basic medical services for all eligible members. Some of the services in KanCare include:

Doctor’s office visits
Vaccines and check-ups
Hospital services
Blood work and lab services
Pharmacy and prescription drugs
Eye doctor visits
Behavioral health services
Dental care for children
Dental care for adults (periodontal care, silver diamine fluoride treatments and some restorative procedures)
Transportation to medical appointments
Home and community based services.
Nursing facility services
Heart and lung transplants for adults
Weight-loss surgery
Value-added services (each of the 3 managed care companies offer their own special benefits for joining)
More...

Transition of Care

If you currently have a doctor you would like to continue seeing, you may want to consider checking with the three health plans below to see if your doctor accepts that plan’s coverage.

Click on the links below to learn more. As a KanCare member you will select a plan with one of the companies listed.

1-855-221-5656

1-877-644-4623

1-877-542-9238

Health Plan Highlights

Look at the highlighted services below to compare additional services each plan offers. All physical, mental, and substance abuse services are the same in each MCO. The links below shows extra services you can receive in KanCare. Please contact your MCO by phone or the MCO website for additional details related to the value added services.

Selecting & Changing an MCO

Fact Sheet

2024 Enrollment Packet Information

Enrollment Booklets

Value Added Benefits Information in Enrollment Packet

Updated Value Added Benefits Information

MCO Flyers

Aetna

Sunflower Health Plan

United Healthcare

Keeping Your Same Providers in KanCare

Expand/Contract Questions and Answers

What if I have an emergency? Do I have to worry about finding a hospital in the health plan's network?
No. In an emergency, go to the nearest hospital emergency room. All hospitals with emergency rooms will see anyone in an emergency situation.
What if I need to see a special doctor who is not in the health plan's network?
The health plan will check to make sure another special doctor is in their network first. If there is not, they will help you see the doctor you need. As long as the health plan approves you seeing the special doctor, you will not pay anything.
Will I have to make up the difference, if my doctor or in-home helpers are paid less?
No, you will not have to make up the difference.
If my doctor or in-home helpers never sign up with my health plan, will they be paid less?
Yes, they might. We want doctors and others to sign up with all three health plans. If your providers are not in network, some of those providers could be paid 90% of the approved KanCare rates.
Will I have to pay more if my nursing home is not part of the health plan's network?
No, you will not have to pay more.
Do I have to move if my nursing home is not part of the health plan's network?
You should choose a MCO that your providers, including your nursing home accept.

Family Mobile Crisis Helpline

In October 2021, the Department for Children and Families (DCF), launched our Family Mobile Crisis Helpline through Carelon. The helpline ensures Kansas children and young adults between 0-20 have access to a centralized comprehensive crisis system that anticipates their needs and provides recovery-focused interventions in all phases of the crisis continuum. The crisis is defined by the person calling and includes on-the-phone or in-person rapid community-based mobile crisis intervention services. The helpline provides 24 hour a day, seven days a week access to assessment and screening, and up to eight weeks of stabilization services and connection to community-based referrals and services.

Kansas Department for Children and Families Family Mobile Crisis Helpline

Services are available for all Kansans 20 years old or younger, including anyone in foster care or formerly in foster care. Call the helpline at 833-441-2240.

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Important Updates:

Transition of Care

Health Plan Highlights

Selecting & Changing an MCO

2024 Enrollment Packet Information

MCO Flyers

Keeping Your Same Providers in KanCare

What if I have an emergency? Do I have to worry about finding a hospital in the health plan's network?

What if I need to see a special doctor who is not in the health plan's network?

Will I have to make up the difference, if my doctor or in-home helpers are paid less?

If my doctor or in-home helpers never sign up with my health plan, will they be paid less?

Will I have to pay more if my nursing home is not part of the health plan's network?

Do I have to move if my nursing home is not part of the health plan's network?

Family Mobile Crisis Helpline