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Training for Medical and Institutional Providers

This will be an all MCO collaborative session providing training for medical and institutional providers. In addition to the training, each MCO will be available in a breakout room all day
REGISTER: Schedule/Workshop Schedule.asp

Some topics that will be covered:
  • Eligibility and MCO assignment via the KMAP website
  • How to determine covered benefits via the KMAP website
  • Review of top denials and how to resolve them
  • Common billing issues and how to resolve them
  • Overpayment and credit balance resolution with MCOs
  • Appeals and grievances
  • Upcoming changes to the provider enrollment and credentialing process

This session will not cover billing specific items for HCBS related services; however, HCBS providers may want to attend for other areas of focus.